West Tennessee Bone & Joint Clinic Cares
In these uncertain times and as the situation of the novel Coronavirus (COVID-19) continues to evolve, WTBJC is asking for your support in social distancing but still wanting you to know that we are available for your orthopedic and interventional pain procedures.
We are constantly monitoring guidelines given from the CDC, World Health Organization and TN Department of Health. Our number one goal, as it has always been, is to keep our patients, employees and providers safe and healthy. We take great pride in our response to the coronavirus with additional cleaning and sanitary measures developed in consultation with our public health authorities and janitorial services.
- Please call to reschedule your appointment if you are experiencing any flu like symptoms.
- Unless the child is the patient, we ask that children under the age of 13 do not come to WTBJ Clinics.
- We ask that no more than one person come with the patient at the time of the appointment.
- We are asking that all sales, vendors and pharmaceutical representatives refrain from visiting our practices at this time.
- In order to decrease the spread of germs in our clinics we are temporarily removing all magazines and coffee in our waiting rooms.
- We kindly request that you wear a mask or some type of face covering when coming to any of our clinics for your appointment.
Patient Screening: In order to ensure we are providing the safest environment for our patients, staff and providers we will be screening all of our patients. That will include:
- Screening for ANY flu like symptoms
- Temperature checks
- Once you have been screened and check in we are asking you to return to your vehicle until your provider is ready for you
We are closely monitoring this ever-changing situation and will make changes as needed for the safety of our patients, staff and providers. If you have any questions or concerns, give us a call at our Jackson office 731-661-9825 or at our Paris location at 731-644-0474. As always, we are here “Keeping You Active” and it is our goal to keep you healthy!
We are constantly working to give our patients the best care we possibly can, so we are now offering telemedicine appointments.
Visits most appropriate for a telemedicine visit could include post-operative follow-up visits, visits to review MRI and CT results, and visits to check progress or response to a treatment. Telemedicine involves the use of electronic communications such as a computer or phone. If a telemedicine visit is appropriate, our staff is happy to help get you set-up for your telemedicine visit.
Through the online app “OrthoLive©,” patients are able to have a face-to-face encounter with any of our providers offering this service in order to continue their care.
“The COVID-19 pandemic has disrupted every aspect of our lives including healthcare. Our top priority is the well-being of our patients, our staff and providers, and the communities we serve throughout west Tennessee. While we are currently still seeing patients in our offices, telemedicine allows us to ‘see’ patients without requiring patients to travel to the doctor’s office. We are able to offer new evaluations, check in with patients after surgery, order therapy or additional tests, and review results from MRIs all through our smartphones. Technology certainly has limitations though this is the one way it increases convenience for patients, provides continuity of care, and helps keep our community safer.”
OrthoLive is available for free on both Apple and Android devices. Appointments are available immediately and can be scheduled using the OrthoLive app. You can also visit https://www.ortholive.com/patients. Call us at 888-661-9825 if you have any questions.
At West Tennessee Bone & Joint Clinic, there is nothing more important than the health and well-being of our patients, employees and community. During this time of uneasiness as coronavirus impacts our daily lives, we want to assure you that we remain committed to providing the high quality and compassionate care you have come to expect from your caregivers at West Tennessee Bone & Joint Clinic. We are here for you.
We know you have questions and we hope the Q&As on our website will answer your questions as well as provide peace of mind. These Q&As will be updated regularly as the situation changes and new questions surface. If you have a question that is not answered, please do not hesitate to call us at 888-661-9825.
Physical Therapy Hours
During the COVID-19 crisis, our physical therapy hours are Monday through Friday, from 8 a.m. to 5 p.m. To learn more about changes to our physical therapy program, click here.